> For the complete documentation index, see [llms.txt](https://helpdesk6.getfly.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban.md).

# TÍNH NĂNG CƠ BẢN

- [QUẢN LÝ KHÁCH HÀNG](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-khach-hang.md)
- [Tổng quan về module quản lý khách hàng](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-khach-hang/tong-quan-ve-module-quan-ly-khach-hang.md)
- [Tạo và quản lý khách hàng](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-khach-hang/tao-va-quan-ly-khach-hang.md)
- [Theo dõi lịch sử tương tác](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-khach-hang/theo-doi-lich-su-tuong-tac.md): Getfly CRM giúp bạn lưu trữ tất cả lịch sử tương tác với khách hàng bao gồm: trao đổi, cuộc gọi, email, sms,..giúp bạn dễ dàng xem lại lịch sử tương tác để nắm bắt thông tin và tiếp tục theo dõi KH.
- [QUẢN LÝ BÁN HÀNG](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang.md)
- [Quản lý sản phẩm](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-san-pham.md)
- [Quản lý báo giá](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-bao-gia.md)
- [Quản lý hợp đồng](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-hop-dong.md)
- [Quản lý đơn hàng](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/quan-ly-don-hang.md)
- [Chính sách bán hàng](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/chinh-sach-ban-hang.md)
- [Chính sách giá](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/chinh-sach-ban-hang/chinh-sach-gia.md)
- [Chính sách tặng quà](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/chinh-sach-ban-hang/chinh-sach-tang-qua.md)
- [Chính sách tích điểm](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-ban-hang/chinh-sach-ban-hang/chinh-sach-tich-diem.md)
- [CÔNG CỤ MARKETING](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing.md)
- [Marketing Automation](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/marketing-automation.md)
- [Chiến dịch](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/chien-dich.md)
- [Cơ hội](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/co-hoi.md)
- [Email marketing](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/email-marketing.md)
- [SMS marketing](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/sms-marketing.md)
- [Landingpage](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/landingpage.md)
- [Optin form](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/cong-cu-marketing/optin-form.md)
- [QUẢN LÝ CÔNG VIỆC](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-cong-viec.md)
- [Quản lý dự án](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-cong-viec/quan-ly-du-an.md)
- [Quản lý  công việc](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-cong-viec/quan-ly-cong-viec.md)
- [Quy trình mẫu công việc](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-cong-viec/quy-trinh-mau-cong-viec.md)
- [KPI](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/kpi.md)
- [Tổng quan chung](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/kpi/tong-quan-chung.md)
- [Giao chỉ tiêu KPI](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/kpi/giao-chi-tieu-kpi.md)
- [Giao chỉ tiêu KPI G Version](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/kpi/giao-chi-tieu-kpi-g-version.md)
- [BÁO CÁO](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao.md)
- [Báo cáo Khách hàng](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-khach-hang.md)
- [Báo cáo Nhân viên](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-nhan-vien.md)
- [Báo cáo Phòng ban](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-phong-ban.md)
- [Báo cáo Sản phẩm](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-san-pham.md)
- [Báo cáo Chiến dịch](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-chien-dich.md)
- [Báo cáo Công việc](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-cong-viec.md)
- [Báo cáo Optinform](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-optinform.md)
- [Báo cáo Affiliate](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-affiliate.md)
- [Báo cáo Telesales](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/bao-cao/bao-cao-telesales.md)
- [Quản lý tài liệu](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/quan-ly-tai-lieu.md)
- [Workstream](https://helpdesk6.getfly.vn/phien-ban-web/tinh-nang-co-ban/workstream.md)


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